【多家銀行賬戶遭黑客入侵資金被盜 銀行拒賠！】- 今日600國語新聞
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今年2月 丰业银行(Scotiabank)的
In February of this year, a phone call from
一个电话吓到了Sunjit Lidhar
Scotiabank scared Sunjit Lidhar,
银行方面打电话称他的3000加元被转走了
and the bank called and said that his $3,000 was transferred.
Lidhar听到了这个消息 整个人都震惊了
Lidhar heard the news and the whole person was shocked.
就在3000加元被取走之后不久
Shortly after the $3,000 was taken away,
银行账户上的另外2000加元又被取走了
another $2,000 in the bank account was taken away.
最让人失望的是
The most disappointing thing was that
丰业银行拒不赔偿
Scotiabank refused to pay compensation.
多伦多大学(University of Toronto)蒙克全球事务
Christopher Parsons, senior public policy researcher at the Citizen Lab
与公共政策学院公民实验室
at the Monk School of Global Affairs and Public Policy at the University of Toronto,
高级公共政策研究员Christopher Parsons表示
said that because of systemic issues,
因为系统问题 犯罪分子可以侵入
criminals can invade people’s online accounts
人们的在线账户并窃取账户里面的钱财
and steal money from accounts,
而Lidhar只是其中一名受害者
and Lidhar is just one of the victims.
专家认为当银行出现这种情况的时候
Experts believe that when the bank has such a situation,
应该由国家银行出钱赔偿
it should be paid by the National Bank,
而不是客户自行承担
not the customer.
他说 这是银行的责任
He said: “This is the responsibility of the bank.
我们需要改变一种现状
We need to change the status.
应该让使用银行服务的个人能够享受到服务
We should let the people who use the banking service
而不是将风险施加给个人
enjoy the service, not risking it.”
黑客入侵Lidhar的账户
The hacker invaded Lidhar’s account,
分两次交易转走了他银行账户的存款
transferred the deposit from his bank account in two transactions,
汇到了一个他不认识的邮箱地址
and remitted it to an email address he did not know.
当他了解到这个情况后
When he learned about this situation,
他就赶紧修改了银行卡密码
he quickly changed the bank card password,
还换了一张新的借记卡
changed a new debit card,
并且要求丰业银行冻结
and asked Scotiabank to freeze his account
他的账户停止网上银行的服务
to stop online banking services.
丰业银行方面表示会进行调查
Scotiabank said it would conduct an investigation,
但是两个星期都没有得到回复
but it did not receive a response for two weeks.
丰业银行一位发言人Douglas Johnson表示
Scotiabank spokesperson Douglas Johnson said
他们正在对Lidhar的案例进行深入调查
they are conducting an in-depth investigation into Lidhar’s case
迅速采取行动
and taking action quickly,
他们很重视客户的问题
and they value customer issues.
随后 在媒体联系银行之后
Subsequently, after the media contacted the bank,
丰业银行表示将会补偿 Lidhar
Scotiabank said it would compensate Lidhar,
这个时候距离 Lidhar的账户
when it was half a year
被盗已经过去了半年时间
since Lidhar’s account was stolen.
事件曝光之后
After the incident was exposed,
有更多银行客户说出自己类似的经历
more bank customers spoke of similar experiences,
他们的账户被黑客入侵
their accounts were hacked,
银行方面拒绝赔偿
and the bank refused to pay compensation.