【Square延誤商戶1.4萬元收入】- 今日600國語新聞
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有不少小型商户会使用一种名为
Many small merchants use a payment system
Square的支付系统来收取顾客费用
called Square to collect customer fees
但有商户表示 近期该系统出现问题
but some merchants said that had problems in the near future
其1.4万元收入
and its income of 14,000 dollars
在大约1个月后才转入其银行户口内
was transferred to its bank account after about one month
Square加拿大通讯部经理Valerie Jackson表示
Square Canada Communications Manager Valerie Jackson said that
这情况不是时常发生
this situation does not happen often
但也不能说只发生过一次
but it can not be said that it happened only once
她没有公布系统问题引致有多少客户受影响
she did not disclose how many customers affected by system problems
Square经营一个移动支付系统
Square operates a mobile payment system that allows
该系统容许顾客使用信用卡或银行记账卡付费
customers to pay by credit card or bank note card
而该系统广受咖啡店等小型商户的欢迎及使用
the system is popular with small businesses such as coffee shops
多伦多一间小型咖啡店
Monica Mustelier, owner of Little Havana
Little Havana东主Monica Mustelier投诉
a small coffee shop in Toronto
近期透过Square系统收取的费用
complained that the total fees collected
总额累积至1.4万元
through the Square system have accumulated to $14,000
一直未有进入其银行户口内
and have not yet entered his bank account
Mustelier表示 过去3年
Mustelier said that in the past three years
使用Square系统一直没有问题
there has been no problem with the Square system
但从8月26日起 开始注意到有数千元
but since August 26, it has been noticed that thousands of dollars
销售收入未有按预期转入其银行户口内
in sales revenue have not been transferred
她表示 这令人感到十分沮丧
to their bank accounts as expected
且担心会有更多金钱损失
she said that this is very frustrated and worried about more money loss
Mustelier表示 现已停用Square系统
Mustelier said that the Square system has been discontinued
且要求顾客以现金支付
and customers are required to pay in cash
但由于有大约80％顾客是使用信用卡或记账卡
however, because about 80% of customers use credit or debit cards
因此会失去不少收入
they lose a lot of revenue
她表示 与Square及银行进行大约1个月的查问后
She said that after about one month of inquiries with Square and the bank
问题一直未能获得解决
the problem has not been resolved
到上周联络传媒后
After contacting the media last week
该笔1.4万元收入随即进入其银行户口内
the $14,000 income immediately entered its bank account
Square之后发给Mustelier的电子邮件中
After the square sent an email to Mustelier
没有解释为何延误归还该笔1.4万元
there was no explanation as to why the delay was returned to the 14,000 dollars