Knowledgebase
Hardware
Posted by George Chu on 10 April 2013 08:16 PM

Hardware

Contents

VoIP

This section will show you all the hardware related to VoIP telephone services used by Distributel.

Linksys SPA2102

Limitations - SPA-2102 will only handle up to 7Mb download speeds

Specifications

Dimensions - 3.98 x 3.98 x 1.10 in.

Weight - 5.29 oz (0.15 kg)

Power consumption - 5W

Power supply rating - 5V, 2A

Voice algorithms - G729A and G711

Max Speeds - 7 Mbps

Configuration

Gateway IP - 192.168.0.1

Username - user

Password - admin

Other

Interface Emulator - Click

IVR Commands Website - Click

IAD IVR Commands

Hardware Appearance

 

Linksys SPA122

Limitations

The SPA122 has a throughput limitation of 20 Mbps, which is caused by an underpowered CPU for the device. It will handle up to

20 Mbps download speeds throughput when there are no active calls, 10 Mbps download speeds throughput when there is 1 active

call and 8 Mbps download speeds throughput when there is 2 active calls.

 

SPA-122 can take up to 1.5 to 2 mins to obtain registration following a power cycle (phone light solid)

 

Factory reset physical button is disabled on this device only the IVR command factory reset (877778) will work.

 

Specifications

Dimensions - 3.98 x 3.98 x 1.10 in.

Weight - 5.29 oz (0.15 kg)

Power consumption - 5W

Power supply rating - 5V, 2A

Voice algorithms - G729A and G711

Max Speeds - 20 Mbps

Configuration

Gateway IP - 192.168.15.1

Username - cisco

Password - cisco

Other

Interface Emulator - Click

IVR Commands Website - Click

IAD IVR Commands

Hardware Appearance

Linksys WRP400

Limitations - 802.11g only which may not cover large homes and may only provide limited coverage in some environments

Specifications

Dimensions - 5.51 x 5.51 x 1.06 in.

Weight - 10.05 oz (285g)

Power consumption - 8W

Voice algorithms - G711, G726, G729A and G723

Max Speeds - 54 Mbps (802.11g) and 11 Mbps (802.11b)

Configuration

Gateway IP - 192.168.15.1

Username - admin

Password - admin

Wireless Capability

The WRP-400 sent out as of June 2012 are sent out Wireless enabled, the password for the Wi-Fi network can be found on the side of the box which the IAD is sent in. This password can also be found in Account Manager. Please note that if the customer desides to change the SSID (network) name or password when they receive their WRP, we will not be notified and account manager will not match the real information.

Other

Interface Emulator - Click

IVR Commands Website - Click

IAD IVR Commands

Hardware Appearance

reset fits toothpick or paperclip only

 

Cable

This section will show you all the hardware related to Cable Internet services used by Distributel.

Quick Reference

Cable Signal Ranges

If the modem levels are outside of these ranges, you should troubleshoot for RF as this would indicate a signal issue that would need to be resolved before any other issue

Modem Power: Rx ( Downstream / Forward Path )

Modem Power: Tx ( Upstream / Return Path )

Signal to Noise ( SNR )

Between: -11 dBmV to +11 dBmV.

Between: +35 dBmV to +52 dBmV.

Greater than: 25 dB.

DOCSIS 2.0

Motorola Surfboard 5101

Specifications

Dimensions - 6.2 x 2.3 x 6.0 in.

Weight - 1.3lbs

Power consumption - 9W

Max Speeds - Up to 38 Mbps

Configuration

Gateway IP - 192.168.100.1

Username - not required

Password - not required

Approved Providers

Rogers (3mbps, 12mbps, 24mbps) - the 12mbps and 24mbps are not sold anymore; however customers who previously had this service may still have this modem.

Videotron (3mbps, 8Mbps)

Cogeco

Shaw (1mbps, 7.5mbps, 25mbps)

Certified Versions (Rogers Only)

Hardware - 1.0/217c

Firmware - 2.1.7.0-GA-00-388

Light Status Guide

Motorola SB510X Light Statuses

Other

Interface Emulator Click

Interface Images - Click

Hardware Appearance

Motorola Surfboard 5102

Specifications

Dimensions - 6.2 x 2.3 x 6.0 in.

Weight - 1.3lbs

Power consumption - 9W

Max Speeds - Up to 38 Mbps

Configuration

Gateway IP - 192.168.100.1

Username - not required

Password - not required

Approved Providers

Shaw (1Mbps, 7.5Mbps, 25Mbps)

Light Status Guide

Motorola SB510X Light Statuses

Other

Interface Emulator Click

Interface Images - Click

Hardware Appearance

RCA Thomson DCM425

Specifications

Dimensions - 4.96 x 4.21 x 1.5 in.

Weight - N/A

Power consumption - N/A

Max Speeds - Up to 38 Mbps

Configuration

Gateway IP - 192.168.100.1

Username - not required

Password - not required

Approved Providers

Cogeco (14Mbps)

Rogers (3Mbps, 18mbps, 28mbps) - the 12mbps and 24mbps are not sold anymore; however customers who previously had this service may still have this modem.

Certified Versions (Rogers Only)

Hardware - 4.1

Firmware - ST52.08.31

Light Status Guide

RCA Thomson DCM425 Light Statuses

Other

Interface Emulator Click

Interface Images - Click

Hardware Appearance

DOCSIS 3.0

Motorola Surfboard 6120

Specifications

Dimensions - 5.7in x 5.7in x 1.5in

Weight - 1lbs

Power consumption - 9W

Max Speeds - 171Mbps(Theoretical)

Configuration

Gateway IP - 192.168.100.1

Username - Not needed

Password - Not needed

Approved Providers

Videotron (15Mbps, 30Mbps)

Light Status Guide

Motorola SB6120 Light Statuses

Other

Interface Emulator Click

Interface Images - Click

Hardware Appearance

 

RCA Thomson DCM475/DCM476

Specifications

Dimensions - 5.9in x 5.9in x 1.18in

Weight - 1.3Lbs

Power consumption - N/A

Max Speeds - 340Mbps(Theoretical)

Configuration

Gateway IP - 192.168.100.1

Username - Not needed

Password - Not needed

Approved Providers

Rogers (18Mbps, 24mbps, 28Mbps)

Videotron (15Mbps)

Shaw (25Mbps)

Certified Versions (Rogers Only)

Hardware - 1.0/2.3.0

Firmware - STAC.02.16

Hardware - 1.1

Firmware - STAC.02.16

Light Status Guide

RCA Thomson DCM475 Light Statuses

Other

Interface Emulator Click

Hardware Appearance

Huawei MT130U

Official Stance on Huawei Equipment.

Specifications

Dimensions - 145mm x 130mm x 35mm

Weight - 232g

Power consumption - 9W

Max Speeds - 343.072Mbps(Theoretical)

Configuration

Gateway IP - 192.168.100.1

Username - Not needed

Password - Not needed

Approved Providers

Rogers (18Mbps, 24mbps, 28Mbps)

Certified Versions (Rogers Only)

Hardware - 1A

Firmware - V100R001C01B071

Light Status Guide

Huawei MT130U light statuses

Other

User Guide - Click

Interface Emulator - Click

 

Hardware Appearance

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