Knowledgebase
FTTN/DSL SLOW SPEED
Posted by George Chu on 05 May 2013 12:12 AM
SLOW SPEEDS
-Removed personal router:
-Phone cable 5ft or less:
-Tried other phone cable:
-Tried another phone jack:
-Modem filtered or splittered:
-All phones filtered (Regular DSL Only):
-Full synch (y/n):
-Performed Speedtest (Toronto server if Ontario client and Montreal server if Quebec client):
-Speed matches profile (y/n):
-Still Slow? Y/N:
-Performed Speedtest:
-Replace Network cable:
-Performed Speedtest (Toronto server if Ontario client and Montreal server if Quebec client):
-Speed:
-Try with another PC (if possible):
-nslookup ubuntu.com:
-nslookup ubuntu.com 8.8.8.8:
-tracert 91.189.89.88:
-tracert 8.8.8.8
-tracert www.ubuntu.com:
-tracert google.ca
-ping 8.8.8.8 -n 50:
-ping 127.0.0.1:
-ipconfig /all (WAN IP Details):
-netstat –n:

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